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KwaYa Australia Inc. – Privacy Policy

Last updated: November 2025

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KwaYa Australia Inc. (“KwaYa”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and protect information when you visit our website, make a donation, join a tour, or otherwise interact with us.

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1. What information we collect

We may collect the following types of information:

  • Personal details: name, address, phone number, email address, date of birth.

  • Payment information: donation amounts, payment method, and transaction details (processed securely via third-party providers such as Stripe or Humanitix; we do not store credit card numbers).

  • Tour or program participation details: emergency contact information, medical and dietary details (where relevant), passport numbers for travel bookings, and next-of-kin details.

  • Website data: browser type, IP address, and general website usage through cookies or analytics tools.

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2. How we use your information

We use your information to:

  • Process donations, payments, and sponsorships

  • Register and coordinate participation in KwaYa tours and programs

  • Communicate news, updates, and fundraising campaigns

  • Meet our legal obligations as a registered Australian charity

  • Improve our website and communications

You may opt out of marketing emails at any time by clicking “unsubscribe” or contacting us directly.

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3. Sharing your information

We only share information when necessary to deliver KwaYa’s activities, for example:

  • With trusted partners such as Music for Life / African Children’s Choir for tour coordination

  • With service providers who manage payment processing, website hosting, or mailing lists

  • When required by law or authorised by you

All third parties are required to keep your information confidential and secure.

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4. Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access.
Data is stored securely in password-protected systems, and access is limited to authorised KwaYa team members and volunteers.

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5. Access and correction

You can request access to, or correction of, your personal information at any time by contacting us. We will respond promptly in accordance with the Privacy Act 1988 (Cth).

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6. Cookies and website analytics

Our website may use cookies to improve your browsing experience and track general traffic data. You can disable cookies through your browser settings, but some features may not function properly.

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7. Overseas disclosure

As KwaYa operates programs in Uganda and Kenya, some information may be shared with trusted partners in those countries for tour coordination and community program support. These partners are bound by confidentiality agreements and only use information for KwaYa’s authorised purposes.

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8. Contact us

If you have any questions, concerns, or complaints about our privacy practices, please contact:

KwaYa Australia Inc.
Email: kwayaaustralia@gmail.com
Website: www.kwaya.org
 

We will respond to all enquiries as soon as possible.

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